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We are always happy to hear from our clients.  Please feel free to leave comments about our service.


  1. Gillian Laing says:

    Hello Gavin,
    I want to thank you for the lovely job you did installing my new wet room! The end result is fantastic! (My daughter loves it.)
    I was very impressed with the great care you took to get it just right. It is great to see someone pay such attention to detail, thankyou.
    I have recommended you to several friends and will continue to do so whenever anyone asks me if I ‘know a good plummer’!

  2. Elizabeth Laing says:

    Hi Gavin, thanks for the brilliant job (and brilliant price) for installing a new boiler and central heating in my flat. DELIGHTED.

  3. Margaret Parsons says:

    Thankyou for responding so quickly when my carbon monoxide alarm went off! Very pleased with my new gas fire. Great to know I am now safe!
    From Margaret, (Gill’s mum)

  4. James Hillson says:

    Thanks Gavin for the great new boiler you have just installed for us. Your recommendation to place the new boiler in the loft has now given us loads more space in the kitchen!! As always your work fitted in with our schedule and Sienna (our 9 month old) loves watching you busily round the house!!

  5. Hi Gavin, thanks for the brilliant job in repairing my old boiler and central heating. VERY HAPPY

  6. steve stone says:

    Thanks gavin for fitting our new boiler very neat and quick job good price i am very gratfull for you doing the work at very short notice once again thank you

  7. Paul Upshaw says:

    Hi Gavin

    Thank-you for power flushing and fitting the magnetic filter. The price was good, I found you to be honest, skilled, good manners, talked me through every step you were going through, you were a very tidy worker. If I talk to any one I would not think twice about recommending you to carry out work in someone else”s property.

  8. Angela Stephenson says:

    Thanks Gavin for servicing the boiler today. You did a great job and went over and beyond what was required. Many thanks for all your reassurance on the issues that came up. Will book you early next year!

    Angela Stephenson.

  9. Ernest & Patricia Gott says:

    Gavin recently installed a Worcester Bosch new boiler and 6 new radiators and proved to be an excellent tradesman, reliable, conscientious and hardworking with a friendly cheerful disposition and an eye for detail. Trisha and i would have no hesitation in recommending him and would like to take this opportunity to thank him for a great job well done.

  10. Gavin and Andy have just completed a very challenging job removing an old back boiler and fitting a new Worchester combo boiler, sorting out radiators filled with sludge and fitting a new fireplace. All the hurdles were met with patience, good humour and ingenuity without costing a fortune. I will not hesitate in recommending Gavin to anyone who needs a good plumber! Gill

    • Gavin Smith says:

      Hi Gill,

      Thank you for your kind comments It makes all the hard work more worth it when people are happy.



  11. Derek & Diane whitlock says:

    Gavin has just completed a boiler installation, and managed to overcome a couple of unforeseen problems. They both showed respect for our house and were very clean workers. We had no idea what they would be like before they came but were pleased with their work and would recommend them. Boiler working well.
    Thanks Gavin.

  12. Tommy Meikle says:

    Gavin recently replaced all my old radiators, serviced my boiler and flushed the whole system. Their quality of work was first class from the initial survey to the completion of the works. I was kept informed at all stages and happy to leave both with the keys to my house due to their honesty and respect for my property. I would have no hesitation in recommending GPS for any plumbing or heating job.

  13. Frank preston says:

    I had a problem with my boiler yesterday. Phone Gavin that night and he came round the following day to help us out.
    He displayed a proffessional attitude, knowledgable with boilers and fixed the fault in fifteen minutes.
    As far as rating is concerned, l would rate him more then 8 stars.

  14. Kim Vaughan says:

    Had a small emergency and found Gavin.
    Couldn’t be happier. He is friendly, helpful, reliable and fair.

    I would highly recommend him.

  15. Steve and Jean Saunders says:

    Rarely have we come across tradesmen so meticulous and courteous. Gavin made us feel confident the moment we met them and the installation of our new Worcester boiler went very smoothly from start to finish.
    We have no hesitation in recommending them.

  16. Robin & Nerys Illingworth says:

    Nerys and I would positively recommend Gavin to anyone. We have just had a replacement Worcester boiler fitted and are delighted with how the work was undertaken and the outstanding care that Gavin takes to do the work and to take the time to explain the hows and whys and give genuine pros and cons to the various choices around a system. We felt he was extremely conscientious and considerate and above all superbly professional

  17. Paul Haywood says:

    Great work Gavin. He sorted out my magaflow unvented water heater in no time, identifying the issue and getting the replacement part (at a very reasonable cost) in no time. Highly reliable – he turned up on time for the investigation visit and for the repair visit – he was really friendly and chatty too. It was clear he knew what he was doing and made me feel very confident that he was both proudly professional and competent. I highly recommend him and will certainly use him again for any plumbing issues.

  18. Gavin came to our rescue when our boiler light went out. He was swift to respond, polite and really helpful. I’m so happy we have found someone to look after our boiler – and us – in the future.

  19. Chris Atherton says:

    Had a new boiler and shower fitted by Gavin. Extremely happy. Talked us through the job, made recommendations and went above and beyond. Made the whole process as stressless as possible, and a really nice chap to boot.

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